I chose ASD as my funeral home’s answering service because they treat every call that comes in as if they owned the funeral home and treat every caller with respect no matter if its directions or a First Call. If I were to recommend an ASD feature it would be MobileFH. It gives you the option to call from your cell phone or your office number this way nobody can know your cell phone number so they don’t call back with a question on your cell phone.

ASD Call Specialists are courteous, detail oriented and compassionate. ASD’s technology makes it easy to be a business in the 21st century. The ASD Mobile app is excellent! Very easy to retrieve messages and return calls when necessary. We can truly monitor and conduct business from anywhere at any time.

With ASD, I am able to keep tabs on the business without being present 24/7. I love the ability to hear messages and see transcriptions of messages and connect to my phones navigation for directions. It is the whole package

I chose ASD as my funeral home’s answering service because of their professional and trained staff who do more than just take messages, they represent our funeral home very well! The ASD Mobile app is not only easy to use, it is extremely powerful in doing all you need to do with your account from the palm of your hand.

Callers constantly comment on how efficient our answering service is. Many think it is one us (funeral home staff) because of the friendliness and knowledge of ASD. They make us look professional when we can’t answer ourselves. Our messages are received clearly and accurately. We strive to be extremely efficient, especially with telephone calls. It is difficult enough for families to explain the nature of their phone call. We receive our messages accurately so that we understand how we can help the caller without having them repeat the situation when we speak to them.

With ASD, I have established a trustworthy answering system and back up in the event I don’t reach the phone in time. I can trust that they will speak to families the way I would and ask the questions I would ask.