ASD is pleased to introduce a new funeral director webinar series to help our clients get the most out of their experience using our answering service. Our Unlocking Success webinars are designed to enhance our clients’ utilization of our answering service. These webinars delve into the most frequently asked questions and showcase the innovative solutions we’ve crafted to simplify the lives of funeral directors. Each session explores a different theme or concept, providing valuable insights and strategies.
Watch ASD Webinars On Demand
While we encourage live attendance to maximize interaction, we understand the demanding schedules of funeral directors. Thus, we ensure that every webinar session is recorded for convenient viewing at your leisure. Explore the recordings from our latest funeral director webinars below and stay tuned to this page for updates on upcoming sessions.
Unlocking Success Virtual Workshop: Easy On-Call Scheduling with ASD
Premiered Thurs, September 12 at 4pm EST
ASD understands many funeral homes use a rotating on-call schedule for covering their phones. In this tutorial video, we provide step-by-step instructions on how to make the most of ASD’s advanced call scheduling options. In the video, ASD National Sales Manager, Craig Meehan, and Customer Service Assistant Manager, Sean Mehlbaum, explain how to set up a complex on-call schedule that can be planned far into the future. You’ll also learn how to create a weekly default repeating schedule, perfect for funeral homes needing consistent coverage. This video ensures you have the flexibility and tools to keep your schedule running smoothly, saving you time and ensuring no detail is overlooked. Watch the video now to unlock your full scheduling potential!
Unlocking Success Virtual Workshop: Authenticate & Text with Confidence Using ASD’s Mobile FH® Texting
Premiered Wed, Aug 14 at 2pm EST
The FCC is cracking down on cybercriminals using SMS spoofing to impersonate legitimate companies. This means your funeral home must authenticate its phone number for business text messaging. ASD is here to guide you through the SMS verification process. In this special Unlocking Success workshop, ASD National Sales Manager, Craig Meehan, and Technical Analyst, William Chicola, will walk you through how to verify your number and submit the necessary paperwork to ensure you can send text messages using the funeral home number as your outgoing Caller ID. Let our team guide you through these steps so you and your funeral home staff can continue using our advanced text messaging solutions via the ASD Mobile app. We’ll also explain the benefits these tools deliver and the many different scenarios when they can make life easier for on-call funeral directors. Be sure to visit this page to view the premiere of this important workshop video.
Unlocking Success Webinar #3: Fueling Funeral Home Growth With ASD Solutions
Recorded on June 26, 2024
Our third Unlocking Success webinar delved into features and tools ASD has developed to help you achieve your business goals and increase your market share. Presented by ASD National Sales Manager, Craig Meehan, and Strategic Account Manager, Susan Daleandro, who bring a wealth of sales expertise and deep knowledge to the table, this webinar provided invaluable insights into how ASD can be a true partner in helping you grow your funeral home business. Watch the recording to learn how ASD can help you capture more opportunities, track your close rate, and establish a stronger connection with families from their very first call.
Our second Unlocking Success webinar focused on ways ASD clients can reduce their bills by using our answering service as efficiently as possible. Presented by Billing Manager, Dara Dix, National Sales Manager, Craig Meehan, and Client Solutions Team Assistant Manager, Sean Mehlbaum, the webinar explored different automatic technology solutions and customization options ASD offers to help clients cut down on their answering service expenses. Watch the recording for helpful tips on how you can take advantage of these solutions and decrease your ASD bill.
Unlocking Success Webinar #1: A Guide to Maximizing Your ASD Experience
Recorded on March 13, 2024
Our first Unlocking Success webinar provided an overview of ASD’s most powerful features including our most recently introduced solutions. Presented by ASD National Sales Manager, Craig Meehan, and Client Solutions Team Manager, Sherry Martin, the webinar focused on best practices for using ASD’s communication technology to help funeral professionals meet their goals in 2024. Watch the recording to learn how ASD’s advanced technology solutions can help you achieve specific objectives, from capturing business to streamlining processes to building stronger connections with families.
